online tutoring customer personas

USER PERSONA: GCSE Student

Table 01: DEMOGRAPHICS

Data points

Answers for GCSE Student

Name

GCSE Student

Age

14-16 years old

Occupation

Secondary school student

Annual income GBP

N/A

Marital status

Single

Family situation

Living with parents or guardians

Location

United Kingdom

Table 02: USER DESCRIPTION

Row 1

GCSE student striving for academic success, seeking online tutoring to improve performance and gain confidence.

Row 2

"I want to excel in my GCSEs, so I need a tutor who can help me understand difficult topics and achieve my goals."

Table 03: PSYCHOGRAPHICS

Data points

Answers for GCSE Student

Personal characteristics

Ambitious, diligent, curious, results-driven

Hobbies

Reading, sports, music, gaming, socialising with friends

Interests

School subjects, extracurricular clubs, personal interests (art, coding, dance, etc.)

Personal aspirations

Achieve high GCSE grades, gain acceptance to a reputable Sixth Form or college, personal development

Professional goals

Obtain a fulfilling career, attend a top university, financial stability

Pains

Difficulty in understanding complex topics, time management, exam stress, peer pressure

Main challenges

Balancing school, extracurriculars, and personal life; achieving desired GCSE results

Needs

Personalised tutoring, effective study strategies, exam preparation, emotional support

Dreams

Academic success, fulfilling career, personal growth and happiness

Table 04: ONLINE BEHAVIOUR

Data points

Answers for GCSE Student

Budget

£20-£50 per hour, depending on subject and tutor experience

Shopping frequency

As needed basis, typically 1-4 sessions per month

Preferred research channels

Google, YouTube, social media, online reviews, recommendations from friends

Online behaviour

Researching, comparing tutors, booking sessions, interacting with peers

Devices used

Smartphone, laptop, tablet

Search terms

GCSE tutoring, subject-specific tutors, online tutoring, exam prep

Preferred Education and Science brands

BBC Bitesize, CGP, AQA, Pearson, Collins

Triggers

Upcoming exams, struggling in school, seeking better grades

Sales Barriers

High tutoring fees, scheduling conflicts, concerns about tutor quality

Influencers

Teachers, peers, parents, online reviews

Preferred social media channels

Instagram, Facebook, Snapchat, TikTok, Twitter

Preferred content types

Short videos, interactive quizzes, infographics, blog posts

Typical number of hours studied

8-15 hours per week, may increase leading up to exams

Long term customer potential

High, may continue tutoring through A-levels or recommend to friends


USER PERSONA: Prospective UK Boarding School Student from Overseas

Table 01: DEMOGRAPHICS

Data points

Answers for Prospective UK Boarding School Student from Overseas

Name

Prospective UK Boarding School Student from Overseas

Age

11-18 years old

Occupation

International school student

Annual income GBP

N/A

Marital status

Single

Family situation

Living with family in home country

Location

Overseas

Table 02: USER DESCRIPTION

Row 1

International student seeking entry to a prestigious UK boarding school to gain a world-class education and expand horizons.

Row 2

"I want to study at a top UK boarding school to experience a new culture, make global connections, and prepare for university."

Table 03: PSYCHOGRAPHICS

Data points

Answers for Prospective UK Boarding School Student from Overseas

Personal characteristics

Ambitious, adaptable, open-minded, sociable, resilient

Hobbies

Reading, sports, music, exploring new cultures, learning languages

Interests

School subjects, international relations, travel, arts, technology

Personal aspirations

Gain acceptance to a top UK boarding school, make friends from different backgrounds

Professional goals

Attend a leading university, secure a fulfilling career, contribute to global society

Pains

Adapting to a new culture, homesickness, language barriers, competitive entry process

Main challenges

Navigating UK education system, maintaining grades, building a support network

Needs

Guidance on application process, language support, cultural adaptation, academic support

Dreams

Successful integration, academic excellence, lifelong friendships, global impact

Table 04: ONLINE BEHAVIOUR

Data points

Answers for Prospective UK Boarding School Student from Overseas

Budget

£30,000-£50,000 per year for boarding school fees

Shopping frequency

One-time decision, with occasional additional services (tutoring, etc.)

Preferred research channels

Google, school websites, social media, online forums, education agents

Online behaviour

Researching schools, comparing boarding options, reading reviews

Devices used

Smartphone, laptop, tablet

Search terms

UK boarding schools, top boarding schools, international student support

Preferred Education and Science brands

Independent Schools Council, UKiset, The Good Schools Guide

Triggers

Family decision, desire for global education, scholarship opportunities

Sales Barriers

High fees, visa restrictions, cultural barriers, limited school places

Influencers

Parents, teachers, friends, alumni, education agents

Preferred social media channels

Instagram, Facebook, Twitter, YouTube, local platforms

Preferred content types

School promotional videos, testimonials, articles, virtual tours

Typical number of hours studied

10-20 hours per week, depending on home country education system

Long term customer potential

Medium, may return for university consulting or recommend to friends



USER PERSONA: iGCSE Student

Table 01: DEMOGRAPHICS

Data points

Answers for iGCSE Student

Name

iGCSE Student

Age

14-16 years old

Occupation

International secondary school student

Annual income GBP

N/A

Marital status

Single

Family situation

Living with parents or guardians

Location

Worldwide (excluding the UK)

Table 02: USER DESCRIPTION

Row 1

iGCSE student pursuing globally recognized qualifications, seeking guidance and support to excel in their chosen subjects.

Row 2

"I want to succeed in my iGCSEs and need a tutor who understands the international curriculum to help me reach my goals."

Table 03: PSYCHOGRAPHICS

Data points

Answers for iGCSE Student

Personal characteristics

Ambitious, diligent, curious, globally minded

Hobbies

Reading, sports, music, gaming, socialising with friends

Interests

School subjects, international affairs, personal interests (e.g., art, coding, dance)

Personal aspirations

Achieve high iGCSE grades, gain acceptance to a reputable Sixth Form or college

Professional goals

Attend a top university, obtain a fulfilling career, financial stability

Pains

Adapting to an international curriculum, time management, exam stress, peer pressure

Main challenges

Balancing school, extracurriculars, and personal life; achieving desired iGCSE results

Needs

Personalised tutoring, effective study strategies, exam preparation, emotional support

Dreams

Academic success, fulfilling career, personal growth and happiness

Table 04: ONLINE BEHAVIOUR

Data points

Answers for iGCSE Student

Budget

£20-£50 per hour, depending on subject and tutor experience

Shopping frequency

As needed basis, typically 1-4 sessions per month

Preferred research channels

Google, YouTube, social media, online reviews, recommendations from friends

Online behaviour

Researching, comparing tutors, booking sessions, interacting with peers

Devices used

Smartphone, laptop, tablet

Search terms

iGCSE tutoring, subject-specific tutors, online tutoring, exam prep

Preferred Education and Science brands

Cambridge International, Pearson Edexcel, OxfordAQA

Triggers

Upcoming exams, struggling in school, seeking better grades

Sales Barriers

High tutoring fees, scheduling conflicts, concerns about tutor quality

Influencers

Teachers, peers, parents, online reviews

Preferred social media channels

Instagram, Facebook, Snapchat, TikTok, Twitter

Preferred content types

Short videos, interactive quizzes, infographics, blog posts

Typical number of hours studied

8-15 hours per week, may increase leading up to exams

Long term customer potential

High, may continue tutoring through A-levels or recommend to friends


USER PERSONA: A-Level Student

Table 01: DEMOGRAPHICS

Data points

Answers for A-Level Student

Name

A-Level Student

Age

16-18 years old

Occupation

Sixth Form or college student

Annual income GBP

N/A

Marital status

Single

Family situation

Living with parents or guardians

Location

United Kingdom

Table 02: USER DESCRIPTION

Row 1

A-Level student focused on achieving excellent grades to secure university placement and future career opportunities.

Row 2

"I need to excel in my A-Levels to get into my dream university. A tutor can help me navigate challenging subjects."

Table 03: PSYCHOGRAPHICS

Data points

Answers for A-Level Student

Personal characteristics

Ambitious, diligent, self-motivated, goal-oriented

Hobbies

Reading, sports, music, gaming, socialising with friends

Interests

School subjects, extracurricular clubs, personal interests (art, coding, dance, etc.)

Personal aspirations

Achieve top A-Level grades, gain acceptance to a leading university

Professional goals

Secure a fulfilling career, contribute positively to society

Pains

Difficulty in understanding complex subjects, time management, exam stress, competition

Main challenges

Balancing school, extracurriculars, and personal life; achieving desired A-Level results

Needs

Personalised tutoring, effective study strategies, exam preparation, emotional support

Dreams

Academic success, fulfilling career, personal growth and happiness

Table 04: ONLINE BEHAVIOUR

Data points

Answers for A-Level Student

Budget

£20-£60 per hour, depending on subject and tutor experience

Shopping frequency

As needed basis, typically 1-4 sessions per month

Preferred research channels

Google, YouTube, social media, online reviews, recommendations from friends

Online behaviour

Researching, comparing tutors, booking sessions, interacting with peers

Devices used

Smartphone, laptop, tablet

Search terms

A-Level tutoring, subject-specific tutors, online tutoring, exam prep

Preferred Education and Science brands

AQA, Edexcel, OCR, WJEC, CCEA, Cambridge International

Triggers

Upcoming exams, struggling in school, seeking better grades

Sales Barriers

High tutoring fees, scheduling conflicts, concerns about tutor quality

Influencers

Teachers, peers, parents, online reviews

Preferred social media channels

Instagram, Facebook, Snapchat, TikTok, Twitter

Preferred content types

Short videos, interactive quizzes, infographics, blog posts

Typical number of hours studied

10-20 hours per week, may increase leading up to exams

Long term customer potential

High, may continue tutoring through university or recommend to friends


USER PERSONA: IB Student

Table 01: DEMOGRAPHICS

Data points

Answers for IB Student

Name

IB Student

Age

16-19 years old

Occupation

International Baccalaureate (IB) Diploma Programme student

Annual income GBP

N/A

Mar



Table 01: DEMOGRAPHICS (Continued)

| Marital status | Single |

| Family situation | Living with parents or guardians |

| Location | Worldwide |

Table 02: USER DESCRIPTION

Row 1

IB student committed to a holistic education, seeking guidance to excel academically and personally within the rigorous programme.

Row 2

"I need support to manage the IB workload and achieve high scores to secure a place at a prestigious university."

Table 03: PSYCHOGRAPHICS

Data points

Answers for IB Student

Personal characteristics

Ambitious, diligent, globally minded, creative, open to challenges

Hobbies

Reading, sports, music, art, volunteering, socialising with friends

Interests

School subjects, international affairs, community service, personal interests

Personal aspirations

Achieve top IB scores, gain acceptance to a leading university, personal growth

Professional goals

Secure a fulfilling career, contribute positively to society, global impact

Pains

Rigorous workload, time management, balancing academics with personal life, exam stress

Main challenges

Managing IB requirements, achieving desired scores, maintaining personal well-being

Needs

Personalised tutoring, effective study strategies, emotional support, time management skills

Dreams

Academic success, fulfilling career, personal growth and happiness, global impact

Table 04: ONLINE BEHAVIOUR

Data points

Answers for IB Student

Budget

£25-£65 per hour, depending on subject and tutor experience

Shopping frequency

As needed basis, typically 1-4 sessions per month

Preferred research channels

Google, YouTube, social media, online reviews, recommendations from friends

Online behaviour

Researching, comparing tutors, booking sessions, interacting with peers

Devices used

Smartphone, laptop, tablet

Search terms

IB tutoring, subject-specific tutors, online tutoring, exam prep

Preferred Education and Science brands

International Baccalaureate Organization, Cambridge Assessment

Triggers

Upcoming exams, struggling with coursework, seeking better grades

Sales Barriers

High tutoring fees, scheduling conflicts, concerns about tutor quality

Influencers

Teachers, peers, parents, online reviews

Preferred social media channels

Instagram, Facebook, Snapchat, TikTok, Twitter

Preferred content types

Short videos, interactive quizzes, infographics, blog posts

Typical number of hours studied

15-25 hours per week, may increase leading up to exams

Long term customer potential

High, may continue tutoring through university or recommend to friends


USER PERSONA: Scottish Highers Student

Table 01: DEMOGRAPHICS

Data points

Answers for Scottish Highers Student

Name

Scottish Highers Student

Age

16-18 years old

Occupation

Secondary school student in Scotland

Annual income GBP

N/A

Marital status

Single

Family situation

Living with parents or guardians

Location

Scotland

Table 02: USER DESCRIPTION

Row 1

Scottish Highers student aiming for top grades to secure a place at a reputable university and future career success.

Row



Table 02: USER DESCRIPTION (Continued)

| Row 2 | "I need a tutor who can help me excel in my Highers subjects so I can achieve the grades necessary for my future goals." |

Table 03: PSYCHOGRAPHICS

Data points

Answers for Scottish Highers Student

Personal characteristics

Ambitious, diligent, self-motivated, goal-oriented

Hobbies

Reading, sports, music, gaming, socialising with friends

Interests

School subjects, extracurricular clubs, personal interests (art, coding, dance, etc.)

Personal aspirations

Achieve top Highers grades, gain acceptance to a leading university

Professional goals

Secure a fulfilling career, contribute positively to society

Pains

Difficulty in understanding complex subjects, time management, exam stress, competition

Main challenges

Balancing school, extracurriculars, and personal life; achieving desired Highers results

Needs

Personalised tutoring, effective study strategies, exam preparation, emotional support

Dreams

Academic success, fulfilling career, personal growth and happiness

Table 04: ONLINE BEHAVIOUR

Data points

Answers for Scottish Highers Student

Budget

£20-£50 per hour, depending on subject and tutor experience

Shopping frequency

As needed basis, typically 1-4 sessions per month

Preferred research channels

Google, YouTube, social media, online reviews, recommendations from friends

Online behaviour

Researching, comparing tutors, booking sessions, interacting with peers

Devices used

Smartphone, laptop, tablet

Search terms

Highers tutoring, subject-specific tutors, online tutoring, exam prep

Preferred Education and Science brands

Scottish Qualifications Authority (SQA)

Triggers

Upcoming exams, struggling in school, seeking better grades

Sales Barriers

High tutoring fees, scheduling conflicts, concerns about tutor quality

Influencers

Teachers, peers, parents, online reviews

Preferred social media channels

Instagram, Facebook, Snapchat, TikTok, Twitter

Preferred content types

Short videos, interactive quizzes, infographics, blog posts

Typical number of hours studied

10-20 hours per week, may increase leading up to exams

Long term customer potential

High, may continue tutoring through university or recommend to friends


USER PERSONA: Oxbridge Entrance Test Student

Table 01: DEMOGRAPHICS

Data points

Answers for Oxbridge Entrance Test Student

Name

Oxbridge Entrance Test Student

Age

17-18 years old

Occupation

Sixth Form or college student

Annual income GBP

N/A

Marital status

Single

Family situation

Living with parents or guardians

Location

United Kingdom

Table 02: USER DESCRIPTION

Row 1

Oxbridge hopeful seeking expert guidance to prepare for competitive entrance tests and secure a place at Oxford or Cambridge.

Row 2

"I want to succeed in the Oxbridge entrance tests, and I need a tutor who can help me master the required skills."

Table 03: PSYCHOGRAPHICS

| Data points | Answers for Oxbridge Entrance Test Student |


|-----------------------|------------------------------------------------------------------------------------------------|

| Personal characteristics | Highly ambitious, driven, intelligent, focused, persistent |

| Hobbies | Reading, sports, music, debate, academic clubs, socialising with friends |

| Interests | School subjects, extracurricular activities, personal interests, intellectual pursuits |

| Personal aspirations | Achieve top A-Level/IB grades, gain acceptance to Oxford or Cambridge, excel academically |

| Professional goals | Secure a prestigious career, contribute positively to society, become a leader in chosen field |

| Pains | High-stakes entrance tests, competition, time management, stress, self-doubt |

| Main challenges | Preparing for entrance tests, managing high expectations, balancing school and personal life |

| Needs | Expert tutoring, test preparation, interview coaching, emotional support, resilience building |

| Dreams | Academic success, attending Oxbridge, fulfilling career, personal growth and happiness |

Table 04: ONLINE BEHAVIOUR

Data points

Answers for Oxbridge Entrance Test Student

Budget

£30-£70 per hour, depending on subject and tutor experience

Shopping frequency

As needed basis, typically 1-4 sessions per month, may increase during exam season

Preferred research channels

Google, YouTube, social media, online reviews, recommendations from friends

Online behaviour

Researching, comparing tutors, booking sessions, interacting with peers

Devices used

Smartphone, laptop, tablet

Search terms

Oxbridge tutoring, entrance test preparation, interview coaching, exam prep

Preferred Education and Science brands

University of Oxford, University of Cambridge, AQA, Edexcel, OCR

Triggers

Upcoming entrance tests, interview invitations, academic challenges

Sales Barriers

High tutoring fees, scheduling conflicts, concerns about tutor quality

Influencers

Teachers, peers, parents, online reviews, successful Oxbridge students

Preferred social media channels

Instagram, Facebook, Snapchat, TikTok, Twitter, LinkedIn

Preferred content types

Short videos, interactive quizzes, infographics, blog posts, webinars

Typical number of hours studied

15-25 hours per week, may increase leading up to exams and interviews

Long term customer potential

High, may continue tutoring through university or recommend to friends


Data points

Answers for Oxbridge Entrance Test Student

Personal characteristics

Exceptionally motivated, intellectually curious, resilient, detail-oriented, adaptable

Hobbies

Reading, academic clubs, debate, sports, music, volunteering, socialising with friends

Interests

School subjects, extracurricular activities, personal interests, intellectual challenges

Personal aspirations

Achieve outstanding A-Level/IB results, secure admission to Oxford or Cambridge, excel academically

Professional goals

Pursue a prestigious career, make a positive impact on society, become a leader in chosen field

Pains

Pressure to excel in entrance tests, competition, time management, stress, self-doubt

Main challenges

Preparing effectively for entrance tests, meeting high expectations, balancing academics and personal life

Needs

Specialised tutoring, entrance test preparation, interview coaching, emotional support, resilience-building strategies

Dreams

Academic success at Oxbridge, fulfilling career, personal growth, and happiness


Table 01: DEMOGRAPHICS

Data points

Answers for BMAT/LNAT Etc. Candidate

Name

BMAT/LNAT Etc. Candidate

Age

17-18 years old

Occupation

Sixth Form or college student

Annual income GBP

N/A

Marital status

Single

Family situation

Living with parents or guardians

Location

United Kingdom

Table 02: USER DESCRIPTION

Row 1

Ambitious student preparing for specific university entrance exams (BMAT/LNAT etc.) to gain admission to competitive courses.

Row 2

"I need tailored guidance to navigate and excel in these challenging entrance exams, so I can secure a place at a top university."

Table 03: PSYCHOGRAPHICS

Data points

Answers for BMAT/LNAT Etc. Candidate

Personal characteristics

Highly motivated, focused, adaptive, determined, detail-oriented

Hobbies

Reading, sports, music, academic clubs, volunteering, socialising with friends

Interests

School subjects, extracurricular activities, personal interests, intellectual challenges

Personal aspirations

Achieve outstanding A-Level/IB results, gain acceptance to competitive university courses

Professional goals

Secure a prestigious career, make a positive impact on society, become a leader in chosen field

Pains

Entrance exam pressure, competition, time management, stress, self-doubt

Main challenges

Preparing for entrance exams, meeting high expectations, balancing school and personal life

Needs

Specialised tutoring, test preparation, emotional support, resilience-building strategies

Dreams

Academic success, attending a top university, fulfilling career, personal growth, and happiness

Table 04: ONLINE BEHAVIOUR

Data points

Answers for BMAT/LNAT Etc. Candidate

Budget

£30-£70 per hour, depending on subject and tutor experience

Shopping frequency

As needed basis, typically 1-4 sessions per month

Preferred research channels

Google, YouTube, social media, online reviews, recommendations from friends

Online behaviour

Researching, comparing tutors, booking sessions, interacting with peers

Devices used

Smartphone, laptop, tablet

Search terms

BMAT/LNAT/etc. tutoring, entrance exam preparation, interview coaching, exam prep

Preferred Education and Science brands

UCAS, AQA, Edexcel, OCR, respective universities

Triggers

Upcoming entrance exams, seeking better exam performance, academic challenges

Sales Barriers

High tutoring fees, scheduling conflicts, concerns about tutor quality

Influencers

Teachers, peers, parents, online reviews, successful exam candidates

Preferred social media channels

Instagram, Facebook, Snapchat, TikTok, Twitter, LinkedIn

Preferred content types

Short videos, interactive quizzes, infographics, blog posts, webinars

Typical number of hours studied

15-25 hours per week, may increase leading up to exams and interviews

Long term customer potential

High, may continue tutoring through university or recommend to friends


Table 01: DEMOGRAPHICS

Data points

Answers for Prospective Undergraduate Student

Name

Prospective Undergraduate Student

Age

17-18 years old

Occupation

Sixth Form or college student

Annual income GBP

N/A

Marital status

Single

Family situation

Living with parents or guardians

Location

United Kingdom

Table 02: USER DESCRIPTION

Row 1

Aspiring undergraduate student looking for guidance on university applications, course selection, and exam preparation.

Row 2

"I want to find the right university and course for me, and I need help navigating the application process and preparing."

Table 03: PSYCHOGRAPHICS

Data points

Answers for Prospective Undergraduate Student

Personal characteristics

Ambitious, diligent, adaptable, curious, goal-oriented

Hobbies

Reading, sports, music, academic clubs, volunteering, socialising with friends

Interests

School subjects, extracurricular activities, personal interests, intellectual pursuits

Personal aspirations

Gain admission to a reputable university, excel academically, personal growth

Professional goals

Secure a fulfilling career, contribute positively to society, become a leader in chosen field

Pains

University application stress, competition, time management, self-doubt

Main challenges

Choosing the right university and course, preparing for exams, balancing school and personal life

Needs

Guidance on university applications, exam preparation, emotional support, mentorship

Dreams

Academic success, attending a top university, fulfilling career, personal growth, and happiness

Table 04: ONLINE BEHAVIOUR

Data points

Answers for Prospective Undergraduate Student

Budget

£20-£60 per hour, depending on subject and tutor experience

Shopping frequency

As needed basis, typically 1-4 sessions per month

Preferred research channels

Google, YouTube, social media, online reviews, recommendations from friends

Online behaviour

Researching, comparing tutors, booking sessions, interacting with peers

Devices used

Smartphone, laptop, tablet

Search terms

University application help, exam preparation, subject-specific tutoring, UCAS help

Preferred Education and Science brands

UCAS, Russell Group universities, AQA, Edexcel, OCR

Triggers

Upcoming exams, university application deadlines, academic challenges

Sales Barriers

High tutoring fees, scheduling conflicts, concerns about tutor quality

Influencers

Teachers, peers, parents, online reviews

Preferred social media channels

Instagram, Facebook, Snapchat, TikTok, Twitter

Preferred content types

Short videos, interactive quizzes, infographics, blog posts

Typical number of hours studied

10-20 hours per week, may increase leading up to exams

Long term customer potential

High, may continue tutoring through university or recommend to friends


USER PERSONA: Prospective Undergraduate Student from Overseas

Table 01: DEMOGRAPHICS

Data points

Answers for Prospective Undergraduate Student from Overseas

Name

Prospective Undergraduate Student from Overseas

Age

17-18 years old

Occupation




| Occupation | High school or college student (International) |

| Annual income GBP | N/A |

| Marital status | Single |

| Family situation | Living with parents or guardians |

| Location | Outside the United Kingdom |

Table 02: USER DESCRIPTION

Row 1

International student seeking guidance on UK university applications, course selection, and exam preparation.

Row 2

"I need help navigating the UK university application process, choosing the right course, and preparing for success."

Table 03: PSYCHOGRAPHICS

Data points

Answers for Prospective Undergraduate Student from Overseas

Personal characteristics

Ambitious, adaptable, culturally aware, diligent, goal-oriented

Hobbies

Reading, sports, music, academic clubs, volunteering, socialising with friends

Interests

School subjects, extracurricular activities, personal interests, intellectual pursuits

Personal aspirations

Study in the UK, excel academically, personal growth, broaden cultural horizons

Professional goals

Secure a fulfilling career, contribute positively to society, become a leader in chosen field

Pains

Navigating a foreign application process, language barriers, homesickness, self-doubt

Main challenges

Adjusting to UK education system, choosing the right university and course, visa application

Needs

Guidance on UK university applications, exam preparation, emotional support, mentorship

Dreams

Academic success, attending a top UK university, fulfilling career, personal growth, and happiness

Table 04: ONLINE BEHAVIOUR

Data points

Answers for Prospective Undergraduate Student from Overseas

Budget

£20-£60 per hour, depending on subject and tutor experience

Shopping frequency

As needed basis, typically 1-4 sessions per month

Preferred research channels

Google, YouTube, social media, online reviews, recommendations from friends

Online behaviour

Researching, comparing tutors, booking sessions, interacting with peers

Devices used

Smartphone, laptop, tablet

Search terms

UK university application help, exam preparation, subject-specific tutoring, UCAS help

Preferred Education and Science brands

UCAS, Russell Group universities, AQA, Edexcel, OCR

Triggers

Upcoming exams, university application deadlines, academic challenges

Sales Barriers

High tutoring fees, scheduling conflicts, concerns about tutor quality

Influencers

Teachers, peers, parents, online reviews

Preferred social media channels

Instagram, Facebook, Snapchat, TikTok, Twitter

Preferred content types

Short videos, interactive quizzes, infographics, blog posts

Typical number of hours studied

10-20 hours per week, may increase leading up to exams

Long term customer potential

High, may continue tutoring through university or recommend to friends


USER PERSONA: Undergraduate Student (Business)

Table 01: DEMOGRAPHICS

Data points

Answers for Undergraduate Student (Business)

Name

Undergraduate Student (Business)

Age

18-22 years old

Occupation

University student

Annual income GBP

N/A

Marital status

Single

Family situation

Living with parents, guardians, or independently

Location

United Kingdom

Table 02: USER


DESCRIPTION

Row 1

Business undergraduate student seeking guidance on coursework, exam preparation, and career planning.

Row 2

"I want to excel in my business courses and need help with understanding complex concepts and preparing for exams."

Table 03: PSYCHOGRAPHICS

Data points

Answers for Undergraduate Student (Business)

Personal characteristics

Ambitious, analytical, diligent, adaptable, goal-oriented

Hobbies

Reading, sports, networking, entrepreneurship, socialising with friends

Interests

Business subjects, extracurricular activities, personal interests, professional development

Personal aspirations

Excel academically, develop business skills, personal growth

Professional goals

Secure a fulfilling business career, contribute positively to society, become a leader in chosen field

Pains

Coursework challenges, exam pressure, time management, self-doubt

Main challenges

Understanding complex business concepts, preparing for exams, balancing school and personal life

Needs

Business tutoring, exam preparation, career guidance, emotional support, mentorship

Dreams

Academic success, thriving business career, personal growth, and happiness

Table 04: ONLINE BEHAVIOUR

Data points

Answers for Undergraduate Student (Business)

Budget

£20-£60 per hour, depending on subject and tutor experience

Shopping frequency

As needed basis, typically 1-4 sessions per month

Preferred research channels

Google, YouTube, social media, online reviews, recommendations from friends

Online behaviour

Researching, comparing tutors, booking sessions, interacting with peers

Devices used

Smartphone, laptop, tablet

Search terms

Business tutoring, exam preparation, subject-specific tutoring, career guidance

Preferred Education and Science brands

University, CIMA, CIPD, ACCA, ICAEW, AQA, Edexcel, OCR

Triggers

Upcoming exams, coursework deadlines, academic challenges, career planning

Sales Barriers

High tutoring fees, scheduling conflicts, concerns about tutor quality

Influencers

Teachers, peers, parents, online reviews, business professionals

Preferred social media channels

Instagram, Facebook, Snapchat, TikTok, Twitter, LinkedIn

Preferred content types

Short videos, interactive quizzes, infographics, blog posts, webinars

Typical number of hours studied

10-20 hours per week, may increase leading up to exams and deadlines

Long term customer potential

High, may continue tutoring for postgraduate studies or recommend to friends


USER PERSONA: Postgraduate Student (Business)

Table 01: DEMOGRAPHICS

Data points

Answers for Postgraduate Student (Business)

Name

Postgraduate Student (Business)

Age

22-30 years old

Occupation

University student or working professional

Annual income GBP

N/A or £20,000-£40,000 (if working)

Marital status

Single or married

Family situation

Living independently, with partner, or with family

Location

United Kingdom

Table 02: USER DESCRIPTION

Row 1

Business postgraduate student seeking specialised guidance on advanced coursework, research, and career advancement.

Row 2

"I'm pursuing my postgraduate degree to take my business career to the next level, and I need help with complex topics."

Table 03: PSYCHOGRAPHICS

Data points

Answers for Postgraduate Student (Business)

Personal characteristics

Ambitious, driven, detail-oriented, analytical, goal-oriented

Hobbies

Reading, networking, entrepreneurship, professional development, socialising with friends and peers

Interests

Business subjects, industry trends, personal interests, professional development

Personal aspirations

Master advanced business concepts, enhance career prospects, personal growth

Professional goals

Advance in business career, contribute positively to society, become a leader in chosen field

Pains

Research challenges, time management, work-life balance, self-doubt

Main challenges

Grasping complex business topics, conducting research, balancing work and study

Needs

Specialised tutoring, research guidance, career coaching, emotional support, mentorship

Dreams

Academic success, career advancement, personal growth, and happiness

Table 04: ONLINE BEHAVIOUR

Data points

Answers for Postgraduate Student (Business)

Budget

£30-£80 per hour, depending on subject and tutor experience

Shopping frequency

As needed basis, typically 1-4 sessions per month

Preferred research channels

Google, YouTube, social media, online reviews, recommendations from peers

Online behaviour

Researching, comparing tutors, booking sessions, interacting with professionals

Devices used

Smartphone, laptop, tablet

Search terms

Postgraduate business tutoring, research assistance, subject-specific tutoring, career coaching

Preferred Education and Science brands

University, CIMA, CIPD, ACCA, ICAEW, AQA, Edexcel, OCR

Triggers

Upcoming deadlines, research challenges, career planning

Sales Barriers

High tutoring fees, scheduling conflicts, concerns about tutor quality

Influencers

Professors, peers, industry professionals, online reviews

Preferred social media channels

Instagram, Facebook, Snapchat, TikTok, Twitter, LinkedIn

Preferred content types

Webinars, short videos, interactive quizzes, infographics, blog posts

Typical number of hours studied

10-25 hours per week, may increase leading up to deadlines and exams

Long term customer potential

Moderate, may continue tutoring for professional development or recommend to peers


USER PERSONA: Postgraduate Student (Sciences)

Table 01: DEMOGRAPHICS

Data points

Answers for Postgraduate Student (Sciences)

Name

Postgraduate Student (Sciences)

Age

22-30 years old

Occupation

University student or working professional

Annual income GBP

N/A or £20,000-£40,000 (if working)

Marital status

Single or married

Family situation

Living independently, with partner, or with family

Location

United Kingdom

Table 02: USER DESCRIPTION

Row 1

Science postgraduate student seeking guidance on advanced coursework, research, lab work, and career advancement.

Row 2

"I need help mastering complex scientific concepts and conducting research to excel in my postgraduate studies."

Table 03: PSYCHOGRAPHICS

Data points

Answers for Postgraduate Student (Sciences)

Personal characteristics

Ambitious, analytical, detail-oriented, curious, goal-oriented

Hobbies

Reading, scientific clubs, sports, volunteering, socialising with friends and peers

Interests

Science subjects, industry trends, personal interests, professional development

Personal aspirations

Master advanced scientific concepts, enhance career prospects, personal growth

Professional goals

Advance in scientific career, contribute positively to society, become a leader in chosen field

Pains

Research challenges, time management, lab work, self-doubt

Main challenges

Grasping complex scientific concepts, conducting research, lab work, balancing work and study

Needs

Specialised tutoring, research guidance, lab assistance, emotional support, mentorship

Dreams

Academic success, career advancement, personal growth, and happiness

Table 04: ONLINE BEHAVIOUR

Data points

Answers for Postgraduate Student (Sciences)

Budget

£30-£80 per hour, depending on subject and tutor experience

Shopping frequency

As needed basis, typically 1-4 sessions per month

Preferred research channels

Google, YouTube, social media, online reviews, recommendations from peers

Online behaviour

Researching, comparing tutors, booking sessions, interacting with professionals

Devices used

Smartphone, laptop, tablet

Search terms

Postgraduate science tutoring, research assistance, subject-specific tutoring, lab assistance

Preferred Education and Science brands

University, Nature, Science, PLOS ONE, AQA, Edexcel, OCR

Triggers

Upcoming deadlines, research challenges, lab work, career planning

Sales Barriers

High tutoring fees, scheduling conflicts, concerns about tutor quality

Influencers

Professors, peers, industry professionals, online reviews

Preferred social media channels

Instagram, Facebook, Snapchat, TikTok, Twitter, LinkedIn

Preferred content types

Webinars, short videos, interactive quizzes, infographics, blog posts

Typical number of hours studied

10-25 hours per week, may increase leading up to deadlines and exams

Long term customer potential

Moderate, may continue tutoring for professional development or recommend to peers


USER PERSONA: Postgraduate Student (Humanities)

Table 01: DEMOGRAPHICS

| Data points | Answers for Postgraduate Student (Humanities) |

|----------------


|-------------------|---------------------------------------------------------------|

| Name | Postgraduate Student (Humanities) |

| Age | 22-30 years old |

| Occupation | University student or working professional |

| Annual income GBP | N/A or £20,000-£40,000 (if working) |

| Marital status | Single or married |

| Family situation | Living independently, with partner, or with family |

| Location | United Kingdom |

Table 02: USER DESCRIPTION

Row 1

Humanities postgraduate student seeking guidance on advanced coursework, research, and career advancement.

Row 2

"I need support in understanding complex ideas and theories in my field to excel in my postgraduate studies."

Table 03: PSYCHOGRAPHICS

Data points

Answers for Postgraduate Student (Humanities)

Personal characteristics

Ambitious, critical thinker, detail-oriented, creative, goal-oriented

Hobbies

Reading, writing, art, cultural events, socialising with friends and peers

Interests

Humanities subjects, industry trends, personal interests, professional development

Personal aspirations

Master advanced humanities concepts, enhance career prospects, personal growth

Professional goals

Advance in humanities career, contribute positively to society, become a leader in chosen field

Pains

Research challenges, time management, writer's block, self-doubt

Main challenges

Grasping complex humanities concepts, conducting research, balancing work and study

Needs

Specialised tutoring, research guidance, career coaching, emotional support, mentorship

Dreams

Academic success, career advancement, personal growth, and happiness

Table 04: ONLINE BEHAVIOUR

Data points

Answers for Postgraduate Student (Humanities)

Budget

£30-£80 per hour, depending on subject and tutor experience

Shopping frequency

As needed basis, typically 1-4 sessions per month

Preferred research channels

Google, YouTube, social media, online reviews, recommendations from peers

Online behaviour

Researching, comparing tutors, booking sessions, interacting with professionals

Devices used

Smartphone, laptop, tablet

Search terms

Postgraduate humanities tutoring, research assistance, subject-specific tutoring, career coaching

Preferred Education and Science brands

University, JSTOR, Project MUSE, AQA, Edexcel, OCR

Triggers

Upcoming deadlines, research challenges, career planning

Sales Barriers

High tutoring fees, scheduling conflicts, concerns about tutor quality

Influencers

Professors, peers, industry professionals, online reviews

Preferred social media channels

Instagram, Facebook, Snapchat, TikTok, Twitter, LinkedIn

Preferred content types

Webinars, short videos, interactive quizzes, infographics, blog posts

Typical number of hours studied

10-25 hours per week, may increase leading up to deadlines and exams

Long term customer potential

Moderate, may continue tutoring for professional development or recommend to peers

USER PERSONA: UNDERGRADUATE STUDENT (HUMANITIES), USER PERSONA: UNDERGRADUATE STUDENT (SCIENCES), USER PERSONA: DISSERTATION SUPPORT STUDENT, USER PERSONA: INTERNATIONAL STUDENT EFL, USER PERSONA: INTERNATIONAL STUDENT WHO WANTS TO STUDY AT UNIVERSITY IN THE UK


Please write in English language.

USER PERSONA: Undergraduate Student (Humanities)

Table 01: DEMOGRAPHICS

Data points

Answers for Undergraduate Student (Humanities)

Name

Undergraduate Student (Humanities)

Age

18-23 years old

Occupation

University student

Annual income GBP

N/A or part-time job income (£5,000-£10,000)

Marital status

Single

Family situation

Living with family, in student accommodation or with flatmates

Location

United Kingdom

Table 02: USER DESCRIPTION

Row 1

Humanities undergraduate student seeking academic support in coursework, essays, and exam preparation.

Row 2

"I need guidance to better understand complex theories and ideas in my chosen field of study."

Table 03: PSYCHOGRAPHICS

Data points

Answers for Undergraduate Student (Humanities)

Personal characteristics

Curious, open-minded, analytical, creative, goal-oriented

Hobbies

Reading, writing, art, cultural events, socialising with friends and peers

Interests

Humanities subjects, industry trends, personal interests, professional development

Personal aspirations

Master humanities concepts, excel academically, personal growth

Professional goals

Pursue a career in humanities, contribute positively to society, become an expert in the field

Pains

Time management, academic pressure, self-doubt, writer's block

Main challenges

Grasping complex humanities concepts, essay writing, exam preparation

Needs

Tutoring in specific subjects, essay guidance, exam strategies, emotional support

Dreams

Academic success, career advancement, personal growth, and happiness

Table 04: ONLINE BEHAVIOUR

Data points

Answers for Undergraduate Student (Humanities)

Budget

£25-£60 per hour, depending on subject and tutor experience

Shopping frequency

As needed basis, typically 1-4 sessions per month

Preferred research channels

Google, YouTube, social media, online reviews, recommendations from peers

Online behaviour

Researching, comparing tutors, booking sessions, participating in study groups

Devices used

Smartphone, laptop, tablet

Search terms

Undergraduate humanities tutoring, essay help, exam prep, subject-specific tutoring

Preferred Education and Science brands

University, JSTOR, Project MUSE, AQA, Edexcel, OCR

Triggers

Upcoming deadlines, essay assignments, exam periods

Sales Barriers

High tutoring fees, scheduling conflicts, concerns about tutor quality

Influencers

Professors, peers, industry professionals, online reviews

Preferred social media channels

Instagram, Facebook, Snapchat, TikTok, Twitter, LinkedIn

Preferred content types

Webinars, short videos, interactive quizzes, infographics, blog posts

Typical number of hours studied

10-25 hours per week, may increase leading up to deadlines and exams

Long term customer potential

Moderate, may continue tutoring through university or recommend to peers


USER PERSONA: Undergraduate Student (Sciences)

Table 01: DEMOGRAPHICS

Data points

Answers for Undergraduate Student (Sciences)

Name

Undergraduate Student (Sciences

Continue writing please


Please write in English language.

) |

| Age | 18-23 years old |

| Occupation | University student |

| Annual income GBP | N/A or part-time job income (£5,000-£10,000) |

| Marital status | Single |

| Family situation | Living with family, in student accommodation or with flatmates |

| Location | United Kingdom |

Table 02: USER DESCRIPTION

Row 1

Science undergraduate student seeking academic support in coursework, lab work, and exam preparation.

Row 2

"I need help understanding complex scientific concepts and applying them in my coursework and lab work."

Table 03: PSYCHOGRAPHICS

Data points

Answers for Undergraduate Student (Sciences)

Personal characteristics

Curious, analytical, detail-oriented, problem solver, goal-oriented

Hobbies

Reading, scientific clubs, sports, socialising with friends and peers

Interests

Science subjects, industry trends, personal interests, professional development

Personal aspirations

Master scientific concepts, excel academically, personal growth

Professional goals

Pursue a career in science, contribute positively to society, become an expert in the field

Pains

Time management, academic pressure, self-doubt, lab work challenges

Main challenges

Grasping complex scientific concepts, lab work, exam preparation

Needs

Tutoring in specific subjects, lab assistance, exam strategies, emotional support

Dreams

Academic success, career advancement, personal growth, and happiness

Table 04: ONLINE BEHAVIOUR

Data points

Answers for Undergraduate Student (Sciences)

Budget

£25-£60 per hour, depending on subject and tutor experience

Shopping frequency

As needed basis, typically 1-4 sessions per month

Preferred research channels

Google, YouTube, social media, online reviews, recommendations from peers

Online behaviour

Researching, comparing tutors, booking sessions, participating in study groups

Devices used

Smartphone, laptop, tablet

Search terms

Undergraduate science tutoring, lab assistance, exam prep, subject-specific tutoring

Preferred Education and Science brands

University, Nature, Science, PLOS ONE, AQA, Edexcel, OCR

Triggers

Upcoming deadlines, lab work, exam periods

Sales Barriers

High tutoring fees, scheduling conflicts, concerns about tutor quality

Influencers

Professors, peers, industry professionals, online reviews

Preferred social media channels

Instagram, Facebook, Snapchat, TikTok, Twitter, LinkedIn

Preferred content types

Webinars, short videos, interactive quizzes, infographics, blog posts

Typical number of hours studied

10-25 hours per week, may increase leading up to deadlines and exams

Long term customer potential

Moderate, may continue tutoring through university or recommend to peers


I will continue with the remaining personas in a separate response to accommodate the length of each persona.

Continue writing please


Please write in English language.

USER PERSONA: Dissertation Support Student

Table 01: DEMOGRAPHICS

Data points

Answers for Dissertation Support Student

Name

Dissertation Support Student

Age

20-30 years old

Occupation

University student

Annual income GBP

N/A or part-time job income (£5,000-£10,000)

Marital status

Single

Family situation

Living with family, in student accommodation or with flatmates

Location

United Kingdom

Table 02: USER DESCRIPTION

Row 1

University student seeking support in research, planning, and writing their dissertation or thesis.

Row 2

"I need guidance on organising and structuring my dissertation effectively to achieve the best possible grade."

Table 03: PSYCHOGRAPHICS

Data points

Answers for Dissertation Support Student

Personal characteristics

Ambitious, detail-oriented, analytical, goal-oriented, independent thinker

Hobbies

Reading, subject-related hobbies, socialising with friends and peers, sports

Interests

Chosen subject, industry trends, personal interests, professional development

Personal aspirations

Complete a high-quality dissertation, excel academically, personal growth

Professional goals

Pursue a career in chosen field, contribute positively to society, become an expert

Pains

Time management, research challenges, writer's block, self-doubt

Main challenges

Conducting research, organising content, meeting deadlines, writing and editing

Needs

Tutoring, research guidance, dissertation structure assistance, emotional support

Dreams

Academic success, career advancement, personal growth, and happiness

Table 04: ONLINE BEHAVIOUR

Data points

Answers for Dissertation Support Student

Budget

£30-£80 per hour, depending on subject and tutor experience

Shopping frequency

As needed basis, typically 1-4 sessions per month

Preferred research channels

Google, YouTube, social media, online reviews, recommendations from peers

Online behaviour

Researching, comparing tutors, booking sessions, participating in study groups

Devices used

Smartphone, laptop, tablet

Search terms

Dissertation help, thesis assistance, research guidance, subject-specific tutoring

Preferred Education and Science brands

University, JSTOR, subject-specific journals, AQA, Edexcel, OCR

Triggers

Upcoming deadlines, research challenges, writer's block

Sales Barriers

High tutoring fees, scheduling conflicts, concerns about tutor quality

Influencers

Professors, peers, industry professionals, online reviews

Preferred social media channels

Instagram, Facebook, Snapchat, TikTok, Twitter, LinkedIn

Preferred content types

Webinars, short videos, interactive quizzes, infographics, blog posts

Typical number of hours studied

15-30 hours per week, may increase leading up to deadlines

Long term customer potential

Low to moderate, may continue tutoring for professional development or recommend to peers



USER PERSONA: International Student EFL

Table 01: DEMOGRAPHICS

Data points

Answers for International Student EFL

Name

International Student EFL

Age

18-30 years old

Occupation

University student

Annual income GBP

N/A or part-time job income (£5,000-£10,000)

Marital status

Single

Family situation

Living with family, in student accommodation or with flatmates

Location

United Kingdom

Table 02: USER DESCRIPTION

Row 1

International student seeking support in English as a Foreign Language (EFL) to improve their communication skills.

Row 2

"I want to improve my English skills to better understand my course material and communicate with my peers."

Table 03: PSYCHOGRAPHICS

Data points

Answers for International Student EFL

Personal characteristics

Ambitious, adaptable, curious, goal-oriented, social

Hobbies

Language practice, cultural events, socialising with friends, sports

Interests

Language learning, chosen subject, personal interests, professional development

Personal aspirations

Master English, excel academically, personal growth

Professional goals

Pursue a career in chosen field, contribute positively to society, global mobility

Pains

Language barriers, cultural adaptation, homesickness, academic pressure

Main challenges

Improving English proficiency, adjusting to UK academic system, time management

Needs

EFL tutoring, language practice, cultural support, emotional support

Dreams

Academic success, career advancement, personal growth, and happiness

Table 04: ONLINE BEHAVIOUR

Data points

Answers for International Student EFL

Budget

£25-£60 per hour, depending on tutor experience

Shopping frequency

As needed basis, typically 1-4 sessions per month

Preferred research channels

Google, YouTube, social media, online reviews, recommendations from peers

Online behaviour

Researching, comparing tutors, booking sessions, participating in study groups

Devices used

Smartphone, laptop, tablet

Search terms

EFL tutoring, English language support, subject-specific tutoring in English

Preferred Education and Science brands

Cambridge English, IELTS, British Council, TOEFL, AQA, Edexcel, OCR

Triggers

Upcoming deadlines, language barriers, exam periods

Sales Barriers

High tutoring fees, scheduling conflicts, concerns about tutor quality

Influencers

Professors, peers, industry professionals, online reviews

Preferred social media channels

Instagram, Facebook, Snapchat, TikTok, Twitter, LinkedIn

Preferred content types

Webinars, short videos, interactive quizzes, infographics, blog posts

Typical number of hours studied

10-25 hours per week, may increase leading up to deadlines and exams

Long term customer potential

Moderate, may continue tutoring through university or recommend to peers


USER PERSONA: International Student Who Wants to Study at University in the UK

Table 01: DEMOGRAPHICS

Data points

Answers for International Student Who Wants to Study at University in the UK

Name

International Student Who Wants to Study at University in the UK

Age




| Age | 17-25 years old |

| Occupation | High school or university student |

| Annual income GBP | N/A or part-time job income (varies by country of origin) |

| Marital status | Single |

| Family situation | Living with family |

| Location | Outside the United Kingdom |

Table 02: USER DESCRIPTION

Row 1

International student seeking guidance on the UK university application process and preparing for entrance exams.

Row 2

"I want to study in the UK, but I need help understanding the application process and preparing for exams."

Table 03: PSYCHOGRAPHICS

Data points

Answers for International Student Who Wants to Study at University in the UK

Personal characteristics

Ambitious, adaptable, goal-oriented, determined, curious

Hobbies

Language practice, cultural events, sports, socialising with friends

Interests

Chosen subject, UK culture, personal interests, professional development

Personal aspirations

Gain admission to a UK university, personal growth

Professional goals

Pursue a career in chosen field, contribute positively to society, global mobility

Pains

Navigating the application process, exam preparation, homesickness

Main challenges

Understanding UK university requirements, entrance exams, language proficiency

Needs

Application guidance, exam preparation, language support, cultural support

Dreams

Study in the UK, academic success, career advancement, personal growth

Table 04: ONLINE BEHAVIOUR

Data points

Answers for International Student Who Wants to Study at University in the UK

Budget

£30-£70 per hour, depending on tutor experience and subject

Shopping frequency

As needed basis, typically 1-4 sessions per month

Preferred research channels

Google, YouTube, social media, online reviews, recommendations from peers

Online behaviour

Researching, comparing tutors, booking sessions, participating in study groups

Devices used

Smartphone, laptop, tablet

Search terms

UK university application help, entrance exam tutoring, subject-specific tutoring

Preferred Education and Science brands

UCAS, Russell Group, The Guardian, AQA, Edexcel, OCR

Triggers

Upcoming application deadlines, exam periods, research

Sales Barriers

High tutoring fees, scheduling conflicts, concerns about tutor quality

Influencers

Professors, peers, industry professionals, online reviews

Preferred social media channels

Instagram, Facebook, Snapchat, TikTok, Twitter, LinkedIn

Preferred content types

Webinars, short videos, interactive quizzes, infographics, blog posts

Typical number of hours studied

10-25 hours per week, may increase leading up to deadlines and exams

Long term customer potential

Low to moderate, may continue tutoring through university or recommend to peers


Table 01: DEMOGRAPHICS

Data points

Answers for International Student Who Wants to Study at University in the UK

Name

International Student Who Wants to Study at University in the UK

Age

17-25 years old

Occupation

High school or university student

Annual income GBP

N/A or part-time job income (varies by country of origin)

Marital status

Single

Family situation

Living with family or in a student dormitory

Location

Outside the United Kingdom




USER PERSONA: Masters Candidate

Table 01: DEMOGRAPHICS

Data points

Answers for Masters Candidate

Name

Masters Candidate

Age

22-35 years old

Occupation

Recent graduate, young professional, or current student

Annual income GBP

£20,000-£40,000 (if working)

Marital status

Single or in a relationship

Family situation

Living alone, with flatmates, or with family

Location

United Kingdom

Table 02: USER DESCRIPTION

Row 1

An individual seeking to pursue a Master's degree to advance their education and career prospects.

Row 2

"I'm looking to further my education and improve my career opportunities by pursuing a Master's degree."

Table 03: PSYCHOGRAPHICS

Data points

Answers for Masters Candidate

Personal characteristics

Ambitious, goal-oriented, determined, focused, career-driven

Hobbies

Professional networking, reading, sports, socialising with friends

Interests

Chosen field, personal development, professional development, industry trends

Personal aspirations

Gain admission to a Master's programme, personal growth

Professional goals

Advance in their career, contribute positively to their field, global mobility

Pains

Navigating the application process, exam preparation, financial concerns

Main challenges

Securing funding, maintaining work-life balance, finding the right programme

Needs

Application guidance, exam preparation, financial support, time management

Dreams

Academic success, career advancement, personal growth, and happiness

Table 04: ONLINE BEHAVIOUR

Data points

Answers for Masters Candidate

Budget

£30-£70 per hour, depending on tutor experience and subject

Shopping frequency

As needed basis, typically 1-4 sessions per month

Preferred research channels

Google, LinkedIn, university websites, online reviews, recommendations from peers

Online behaviour

Researching, comparing tutors, booking sessions, participating in study groups

Devices used

Smartphone, laptop, tablet

Search terms

Masters application help, entrance exam tutoring, subject-specific tutoring

Preferred Education and Science brands

Russell Group, The Guardian, QS, Times Higher Education, UCAS

Triggers

Upcoming application deadlines, exam periods, research